Refund policy

We want every order from SP3D to arrive safely and bring a smile!


 

Damaged or Broken Items

 


If your item arrives damaged or broken, please contact us immediately at

📧 blakepea@skyprints3d.com


To help us resolve the issue quickly, please include:

 

  • Clear photos of the damaged item

  • Photos of the packaging it arrived in

  • Your order number

 


📅 All damage claims must be submitted within 14 days of delivery.


Once verified, we will happily replace the item at no additional cost.

 

 

 

Returns & Refunds

 


If you would prefer a full refund, you may return the item to us.

 

  • The item must be returned in its original condition.

  • Once the return is received, a refund will be issued to the original payment method.

  • Return shipping costs are the customer’s responsibility.

 

 

 

 

Questions?

 


If you have any questions or concerns, please don’t hesitate to reach out. We’re always happy to help!


📧 blakepea@skyprints3d.com